Booking your overnight care services

​You will be required to have completed a Daycare or Overnight Care Trial to book a reservation for Overnight Care.

​For Existing Clients - who have visited us before:​
An account likely exists for you already, please DO NOT make a new one. In the Customer Portal simply enter the phone number or email you have used here and click continue logging in to create a password. Then follow steps 3-5 below.

Booking an Overnight Trial
*For Clients that have not completed a trial of any type

• Step One: Read through our frequently asked questions carefully to make sure you understand and are comfortable with our policies and expectations.
• Step Two: Visit the Customer Portal and carefully follow the instructions to access or create an account. Please do not create a new account if your dog has been to our facility before.
• Step Three:  In the Portal select the dog you are wanting to trial and select Trial and then Overnight Care Trial. Answer all of the questions on the application and select the date and time.
• Step Four: Make us a copy of your vet records showing proof of all required vaccinations. This can be uploaded in your portal, or emailed to us at [email protected]​. Once everything is completed we will reach out to confirm your trial!

Booking Overnight Care
*For clients who have passed any type of trial
​

• ​Step One: Log into Customer Portal
  
• *if you have an account but have never logged into the portal, enter your phone number associated with the account and click reset password*
• Step Three: Select dog you are wanting to book and click Overnight Care.
  
• Step Four: Select your date and estimated times.
  
• Step Five: Select Notes in the bottom right and enter info.
  

• Step 5: Review and Submit!

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