Boarding Requirements and Important Information:

Please understand you will be held responsible for this information and we recommend you read in detail. 

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• Dog must have first passed a scheduled behavior assessment, bookable in our client portal.

• Dogs must be 16 weeks of age. Younger dogs may be considered if all rounds of Bordetella and DHPP vaccines have been completed.

• Dogs must be spayed or neutered after 9 months of age, but may not attend if they are actively in heat. Any dog exhibiting behaviors related to being unaltered such as excessive humping or aggression, will be excused until altered and such behaviors have resolved. 

• All dogs must be vaccinated for Rabies, Bordetella, and DHPP prior to acceptance into daycare and overnight care.

• Dogs must be non-aggressive to dogs and humans, and willing to approach, be approached, and comfortably handled by strangers. 

• The Bordetella vaccine is required every 6 months in order to attend daycare and overnight care.

• No dog should attend overnight care if they show any signs of illness or infestation that could be transferred to other dogs. This includes but is not limited to: unexplained diarrhea, vomiting, coughing, parasitic infestation, papilloma virus, lethargy, or any suspicious changes in health and/or behavior.

• All medications must be provided in a prescription bottle with your pet's name, medication name, concentration, and dose. Unlabeled medication may not be accepted. 

• Our overnight area is upstairs and dogs over 25lbs will be required walk up the stairs at check in and down the stairs at check out. They may remain upstairs for the duration of their stay if that is the best option for them.

• All dogs must be treated for fleas year-round, to attend overnight care.

• Drop off hours are 7:30am-12pm. Late drop off's can be considered on a case by case basis upon request. Due to the kennel free nature, it's important we have enough time to exercise your dog before wind down time. 

• Pick up hours are 7:30am-10pm

• There will be no drop off or pick up between 12pm-2pm or outside of the windows listed above without prior approval.

• To minimize stress to staff, dogs, and our neighbors, we must keep barking to a minimum. Dogs who exhibit excessive demand or anxiety barking during their stay may be prohibited from returning.

• Dogs needing decompression time alone will be isolated. To help with decompression they may receive a peanut butter Kong unless otherwise requested by owner. It is not uncommon for dogs to need down time and independent space as constant exposure to other dogs may cause overstimulation. 

• Due to the nature of kennel free boarding we are unable to accept personal belongings, please leave personal toys and bedding at home!

• Enough food should be provided for each dog for the duration of their stay. Dogs will be fed Purina Pro Plan Sensitive Skin and Stomach if food runs out prior to their departure.

• An emergency contact must be provided. It must be someone who can be contacted and pick up your pet in the event of an emergency.

• Please allow 5-10 minutes at check-in for us to gather the details we need. This may be expedited if you take advantage of filling out our precheck form sent to you 24 hours prior to your stay.